Clients

We are committed to helping our clients achieve their business objectives by providing commercially focussed legal advice of the highest quality from all our offices. We strive to service our clients' needs with the level of resource and expertise appropriate to each engagement. We encourage feedback from our clients so that we are able to monitor and where necessary improve our service and we have a complaints procedure for the rare occasions when that is required.

People

We invest in talented people at all levels. We set high standards for recruitment and development of our people and value diversity within our firm. Teamwork is important to us 
and we expect our people to demonstrate commitment to the firm's objectives, and to be creative and flexible in order to deliver the high quality of work that our clients expect.

Culture

The firm is proud of its collegiate atmosphere where excellence and intellectual rigour are at the heart of everything we do; equally we strive at all times to manage the firm in a manner which is transparent, reasonable, respectful of others and consistent in its approach to all aspects of its business. This underpins our ability to provide excellent service to our clients and create a working environment in which talented people are able to excel. Whilst our clients come first we also recognise the firm's responsibility within the wider community.

Anti-Bribery

Watson Farley & Williams is committed to maintaining a culture within which ethical behaviour is promoted and bribery is never acceptable.  The firm takes a zero tolerance approach to bribery.  This means that all those who work, or perform services, for or on the firm’s behalf should carry out their duties with integrity, in an ethical manner and in compliance with all applicable laws and should avoid any involvement in illicit activities or conduct.  Without exception, bribes must never be paid or received (or offered/or requested) by any person on behalf of the firm or in connection with the firm’s business.

Audit

We consistently adopt policies of best practice in matters of governance and compliance and we maintain an internal audit team to ensure that we adhere to our policies in general and our commitment to quality.

Overall Responsibility

The Managing Partner has overall responsibility for adherence to standards and ensuring that quality is paramount in the delivery by everyone of their own contributions to the firm.